(4.5 / 5)1680+ Ratings

Wondershare Reviews

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Overall Rating

4.5
8 Reviews
  • 560%
  • 440%
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  • 10%

About Wondershare

Wondershare is a technology company that provides software solutions for digital creators around the world. With over 1,200 employees in six offices worldwide, the company offers a range of products including video editing software, PDF solutions, diagram and graphics tools, digital life utilities, and business software. Wondershare aims to inspire and empower its users with innovative products that simplify complex tasks and help them unleash their creativity.

The company's flagship products include Filmora, UniConverter, Recoverit, Dr.Fone, and PDFelement. Wondershare has won several awards, including the Future Tech Award for "Best Creative Software Suite" at CES 2021. The company's culture is centered around innovation, grit, passion, and creativity. Wondershare's founder's vision was to share life's wondrous moments with a single click, and the company continues to deliver on this mission by enabling creative solutions for digital content creators.

Customer ratings by feature

  • Good Value
    4.3
  • Customer Service
    5.0
  • Price & Quality
    5.0
  • Return Policy
    5.0
  • Shipping & Delivery
    4.3

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Wondershare Customer Reviews (8)

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Keith Lay
Keith Lay
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Feb 9, 2023
Max Bumgarner
Max Bumgarner
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Feb 8, 2023
Alma Simonsen
Alma Simonsen
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Feb 7, 2023
Alisha Tarrance
Alisha Tarrance
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Feb 7, 2023
Ella Young
Ella Young
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Feb 6, 2023
Bjarney Guðmundsdóttir
Bjarney Guðmundsdóttir
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Feb 4, 2023
Victor Zinn
Victor Zinn
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Feb 3, 2023
Lisa Bader
Lisa Bader
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Feb 3, 2023

Wondershare Customer’s Q&A

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Wondershare FAQs

FAQ

What is Wondershare's refund policy?

Wondershare will allow a refund for customers who accidentally purchase duplicate products, who experience technical problems within 30 days of purchase, or who have issues with the purchase of a wrong product.
FAQ

When can I request a refund from Wondershare?

Customers can request a refund if they accidentally purchase duplicate products, experience technical problems within 30 days of purchase, or have issues with the purchase of a wrong product. Customers can also receive a refund if they purchase a product that is not eligible for return, receive an incorrect order, or purchase Extended Download Service, Registration Backup Service, or Download Insurance Service without knowing that they can be removed.
FAQ

What products are not eligible for return under Wondershare's refund policy?

Products that are not eligible for return include those with an expired license, purchases made over 30 days ago, and products that do not meet the customer's needs. Additionally, customers cannot receive a refund due to unauthorized payment, lack of confirmation email, change of mind after purchase, technical issues, products purchased from third-party resellers, or auto-renewal without cancellation.
FAQ

How can I cancel their subscription with Wondershare?

Customers can cancel their subscription with Wondershare at any time via the Wondershare Account page or by contacting the Wondershare Support Team.
FAQ

Can I receive a refund for part of a bundle purchased through Wondershare?

No, Wondershare does not support partial refunds within an order. However, customers can receive a refund for the entire bundle after purchasing the correct product separately within the guarantee period.
FAQ

What payment methods does Wondershare accept?

Wondershare accepts a variety of online payment methods, including PayPal, credit card, local payment options, WePay, Alipay, LinePay, debit card, and Klarna. However, the accepted payment methods may vary depending on the country or region in which you are located.

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